K´anchay Killa policies are intended to protect your privacy; your personal information is never shared with other businesses. The information you provide upon registering to purchase items includes general data necessary for us to complete your order as full name, mailing address, shipping address, email address, and credit card number at checkout.

Credit Card Security: K´anchay Killa e-store encrypts all information sent via the Internet, so that data arrives privately and securely at its destination. Your credit card information is safe with the SSL payment platforms via paypal.This enables our customers to protect transmitted information against unauthorized reading.

Sales Tax: For all sales worldwide, sales tax will NOT be charged on your purchase. We are required by law to collect 19% sales tax on orders being shipped within Perú, where we are headquartered. Perú law requires tax to be assessed on the total purchase.

Availability: As all our products are handmade unique items at request, orders are processed 24 of receipt, orders might take 2 to 3 weeks to arrive. You will be informed immediately by email the date you should expect your purchase to arrive

Insurance: We All products are insured against damage. Claims must be made via email within 5 days of receiving the item, contact us immediately. Please keep the original packages and merchandise in its original condition.

Jewelry -Warranty: All our jewelry products are handmade in 950, 990 and 1000 fine Peruvian Silver as indicated in every item description, other cases 18 Kt Peruvian Gold as required by the current law over precious metals.