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K´anchay Killa policies are intended to protect your privacy; your personal
information is never shared with other businesses. The information you provide
upon registering to purchase items includes general data necessary for us to
complete your order as full name, mailing address, shipping address, email
address, and credit card number at checkout.
Credit Card Security: K´anchay Killa e-store encrypts all information
sent via the Internet, so that data arrives privately and securely at its
destination. Your credit card information is safe with the SSL payment platforms
via paypal.This enables our customers to protect transmitted information against
unauthorized reading.
Sales Tax: For all sales worldwide, sales tax will NOT be charged on your
purchase. We are required by law to collect 19% sales tax on orders being
shipped within Perú, where we are headquartered. Perú law requires tax to be
assessed on the total purchase.
Availability: As all our products are handmade unique items at request,
orders are processed 24 of receipt, orders might take 2 to 3 weeks to arrive.
You will be informed immediately by email the date you should expect your
purchase to arrive
Insurance: We All products are insured against damage. Claims must be
made via email within 5 days of receiving the item, contact us immediately.
Please keep the original packages and merchandise in its original condition.
Jewelry -Warranty: All our jewelry products are handmade in 950, 990 and
1000 fine Peruvian Silver as indicated in every item description, other cases 18
Kt Peruvian Gold as required by the current law over precious metals.
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